📊 Core Feature

Real-Time Operations Tracking

Monitor every ticket, incident, and change request across your entire organization in real-time. Get instant visibility into what's happening, who's working on what, and where bottlenecks exist.

  • Live Dashboard: Real-time updates across all operational metrics
  • Smart Filtering: Quickly find exactly what you need with advanced search
  • Custom Views: Create personalized dashboards for different teams
  • Mobile Access: Stay connected on-the-go with responsive design
Operations Queue
🎫
Database Migration #1247
In Progress • SLA: 2h remaining
🔧
API Gateway Update
Pending Review • Priority: High
Incident Response #892
Resolved • Duration: 45min
🎯 Essential

SLA/SLO Management

Define, monitor, and enforce service level agreements and objectives with precision. Automated tracking ensures you never miss a deadline and can prove compliance.

  • Automated Monitoring: Continuous tracking of all SLA/SLO metrics
  • Breach Prevention: Proactive alerts before SLAs are violated
  • Historical Analysis: Track trends and identify improvement areas
  • Custom Policies: Define unique SLAs for different service tiers
SLA Compliance
Response Time
98%
Resolution Time
95%
Uptime SLO
99.9%
🔄 Critical

Complete Change Control

Maintain a comprehensive audit trail for every infrastructure and application change. Built-in approval workflows ensure changes are reviewed before implementation.

  • Change Approval Workflow: Multi-stage review and approval process
  • Rollback Capabilities: Quick recovery from failed changes
  • Impact Analysis: Understand downstream effects before deploying
  • Compliance Tracking: Meet regulatory requirements with full audit logs
Change Request #CR-2024-0847
Submitted
2 hours ago
Technical Review
1 hour ago
Manager Approval
Pending
Implementation
Scheduled
📈 Insights

Advanced Analytics

Transform operational data into actionable insights. Identify trends, bottlenecks, and optimization opportunities with powerful analytics and reporting.

  • Custom Dashboards: Build visualizations that matter to your team
  • Trend Analysis: Spot patterns in operational metrics over time
  • Performance Metrics: Track team and system efficiency
  • Automated Reports: Schedule and distribute insights automatically
Weekly Performance
Mon
Tue
Wed
Thu
Fri

And Much More

Additional capabilities to streamline your operations

🔗

Seamless Integrations

Connect with Jira, ServiceNow, Slack, PagerDuty, and 50+ other tools you already use.

🔒

Enterprise Security

Role-based access control, SSO, audit logs, and compliance with SOC 2, GDPR, and HIPAA.

🤖

AI-Powered Insights

Machine learning algorithms help predict issues and recommend optimizations.

📱

Mobile First

Fully responsive design with native mobile apps for iOS and Android.

🌐

Global Scale

Multi-region deployment with 99.99% uptime SLA and sub-100ms latency.

⚙️

Customizable Workflows

Adapt the platform to your processes with flexible workflow automation.

Ready to Experience These Features?

Start your free trial today and see how Ops Ledger can transform your operations.